Terms of Delivery


1) To what destinations and countries we ship to

2) Italy delivery shipping costs

3) Europe delivery shipping costs

4) Order delivery time in Italy

5) Order delivery time in Europe

6) Delivery time during the day

7) Delivery to an address different form purchaser address (workplace, gift)

8) What happens if at delivery time no one is present to pick goods from courier

9) Days when deliveries are not operated


To what destinations and countries we ship to

RadaelliSport.com delivers in Italy, islands included, and in all European countries.

We do not ship outside Europe that means intercontinental shipping.


Italy delivery shipping costs

Shipping in Italy is free.


Europe delivery shipping costs

Delivery in Europe has a fixed price of 20.00 euro


Order delivery time in Italy

Order box is picked up by courier within 24/48 hours since order is placed in shop.

Delivery time has an average of 3-5 working days.


Order delivery time in Europe

Order box is picked up by courier within 24/48 hours since order is placed in shop.

Delivery times are of 7-14 working days.


Delivery time during the day

Deliveries are made from Monday to Friday, indicatively from 9AM until 6PM and during working days, deliveries are not made on holidays.

It isn't possible to fix a delivery appointment and it isn't possible to organize a delivery at an house level different from main entrance as of the address indicated during order placement.


Delivery to an address different form purchaser address (workplace, gift)

It is possible to ship ordered items to an address different from purchaser address, to indicate a different delivery address you should create a new delivery address in your RadaelliSport.com profile,
this customization requires your customer account registration if not already activated.

In case of gift delivery indicate it explicitely in "order notes" textarea field during cart/checkout procedure.


What happens if at delivery time no one is present to pick goods from courier

If no one is present at delivery time, courier will leave a missed delivery advice at home entrance.

Anyway it will be possible to monitor order status at courier website using tracking code provided in order shipping confirmation email.

In case of a second missed delivery try order box will be placed in stock at local courier offices for a period of time decided by courier itself
and afterwards order will be shipped back to sender, RadaelliSport.com .

Advise about possible notes in cart form field "notes" to communicate particular informations as doorbell label, contact phone;
these informations will be submitted to courier but don't imply in any case that courier will follow them.


Days when deliveries are not operated

Deliveries are not operated during holidays, national holidays and during shop vacations.


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